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Cuba FAQS

Is it still legal for Americans to travel to Cuba ?

Yes !In November 2021, Cuba lifted its two-year border closure due to the pandemic. As a result, Roman started running tours shortly thereafter. We specialize in organizing tours under two legal travel categories for individuals under U.S. jurisdiction: Support for the Cuban People and People-to-People Educational Travel. Our tours operate under an OFAC (the Office of Foreign Assets Control) general license, as per section 31 CFR § 515.572(a)(1), allowing us to provide travel services to U.S. travelers visiting Cuba. Our outdoor adventure programs in support of the Cuban people are designed to facilitate dialogue and foster authentic connections in Cuba. We firmly believe in a world where cultures and communities are interconnected, and our adventures are centered around providing immersive experiences that are transformative and eye-opening. Under the Support for the Cuban People travel category, U.S. citizens can travel to Cuba with the primary objective of engaging with ordinary Cubans and supporting civil society in the country. This category requires travelers to have a full-time itinerary that promotes contact with Cuban people and results in meaningful interactions with individuals in Cuba. Our tours are meticulously planned to provide enriching experiences and opportunities for meaningful engagement on a daily basis.

 Do I need a visa/passport to travel to Cuba?

To travel to Cuba, a valid passport and Cuban visa are mandatory. A Cuba Tourist Card (also known as a Cuba Tourist Visa) is a crucial document required when passing through customs and immigration upon arriving in Cuba. It holds equal importance to your passport, and you must obtain it before your departure. Commercial airlines departing from the US generally sell Cuba Tourist Cards at the airport during check-in or at a designated "Cuba Ready" kiosk near the departure gate. The cost ranges from $50 to $100. Some airlines offer online services to purchase the Tourist Card beforehand. It is recommended to check with your airline regarding the Cuban Tourist Card and explore different options to obtain it.

When is the best time to go to Cuba and how is the weather?

Our tours are scheduled  from October through May, when travelers can expect less rain, temperatures around 80°F, lower humidity, However, we also offer custom tours year-round. Cuba has a comfortable subtropical climate with trade winds blowing from the northeast, which brings weather patterns that are similar to those in Florida in the United States. Generally, Cuba enjoys abundant sunshine and high temperatures with high humidity levels. The wet season occurs from June to October, while the drier season is from November through May. January temperatures average around 70°F. During the summer months of June through August, temperatures average around 81°F, and sometimes reach the 90s. In Havana, the mean temperature is 77°F. The humidity level is consistently around 80% throughout the year.

What is a Casa Particular?

A unique way to experience Cuba's culture is by staying in a Casa Particular, which is a bed and breakfast-style accommodation located within a private home owned and operated by a Cuban family. By staying in a Casa Particular, guests can immerse themselves in the local culture, interact with hospitable hosts, and enjoy comfortable lodgings. Each Casa Particular is carefully selected based on its quality and location in the area. In the event that a particular Casa Particular is unable to accommodate an entire family or group, alternative options nearby are always provided. Families with children 18 years old or younger will always be placed in the same Casa Particular. Most Casa Particulars have private bathrooms and while hosts generally speak English, their level of proficiency may vary. Many guests consider their Casa Particular stay to be a highlight of their trip to Cuba.

How safe is Cuba?

Cuba has very strict gun control laws and a visible police presence, especially in tourist areas and hotels. The Cuban government takes crimes against travelers very seriously and imposes strict sentences on offenders. Cubans are natural open and friendly and there is a remarkably low crime rate in comparison to other relatively poor countries.However, it is important to remain aware of your surroundings and follow the advice of your guides and hosts. It is also recommended to use common sense safety measures such as avoiding unfamiliar areas alone, especially at night, and taking precautions against pick-pocketing and theft. This includes leaving valuable jewelry at home, carrying only necessary amounts of cash, wearing a money belt, not leaving expensive items in your luggage, carrying a copy of your passport, and using the hotel safe to store your passport and other valuables.

What is the currency in Cuba?

The official currency of Cuba is the Cuban Peso (CUP), also known as "moneda nacional" or "National Money". As of August 4, 2022, the foreign currency exchange rate for the US dollar is set at 120 CUP per dollar, which can be obtained at banks or Cadeca Exchange Bureaus.  US dollars (USD) are widely accepted in Cuba and can be used for many small purchases and tipping. For instance, you might pay for a drink at a bar in USD and leave a tip or buying souvenirs etc.

Is travel insurance recommend it ?

To comply with Cuban law, it is required that all travelers to Cuba have health insurance that is specific to Cuba and the insurance provider must be able to process payments from a non-U.S. banking institution. The cost of the mandatory insurance required to travel to Cuba is often included in the price of your commercial flight to and from Cuba, but it is recommended that you confirm this with your airline.

What airlines fly to Cuba from the U.S?

Currently, there are multiple commercial flight options available for travel between the US and Cuba. In addition to direct flights from major US cities to Havana's Jose Marti International Airport, there are other international airports throughout the island, providing travelers with a range of options. Some airlines offering direct flights from the US to Cuba include American, Delta, United, Southwest, JetBlue, and Alaska, with American Airlines serving the most Cuban airports of any US airline. The best airline for you will depend on your location and individual preferences. It's also worth noting that there are options to travel to Cuba via other countries, such as Mexico.

Can I use debit or credit cards in Cuba? 

Since there are no banking or financial partnerships between the United States and Cuba due to the US embargo, your US-issued credit cards and debit cards may not work in Cuba, You should bring cash to exchange upon arrival in Cuba.

Can I use my cell phone in Cuba? 

Some U.S. telecommunications companies, such as AT&T, Sprint, T Mobile, Verizon, have established roaming agreements with Cubacel, the Cuban provider. If you have international roaming enabled, you may be able to use your cell phone in Cuba, and you may also receive incoming calls from the United States, depending on your carrier. Prior to your trip, check with your carrier about charges for calls, data, and text messaging. Another option is to rent a SIM card in Cuba, which comes with pre-paid minutes and a daily rental fee. To call the U.S., you can use a pre-paid calling card on a payphone, use a hotel landline (rates average about US$2.50 per minute), or use a mobile phone. For more information, consult the Federal Communications Commission (FCC).

Is internet access available?

Access to the internet is still quite limited in Cuba, but it has improved significantly over the last two years. A reliable indicator of WiFi availability is observing clusters of people huddled together and staring at their phones. Typically, WiFi can be accessed in town parks and occasionally in hotel lobbies or some Casas Particulares. An Internet card purchase is necessary to gain access to the internet, and the current rate is abput 1 USD per hour. If you would like assistance with purchasing these cards, your Cuban guide can assist you. In case of emergencies, our guides have the necessary equipment to communicate via phones and the internet as required.

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